Help section

ONLINE SHOPPING IN EASY STAGES ! 

 

 

You will find a range options on our home page to access our product range:  thumbnails on the top bar such as « LOOKS » or « JACKETS », the « NATHALIE’S FAVOURITES », « SEASON MUST HAVES » buttons and the slide show at the bottom. Let’s take a look at the dress section.

 

 

 

Once in this category, you can browse through all our dresses by scrolling through the pages one by one, or, refining your search by price, length desired, colour or type of clothes for certain products, etc.

 

 

 

For further information on the selected model, simply click on the photo.

 

 

The details of the article will be displayed in the top right of the screen.

 

 

 

Place the cursor over the photo to view the article in detail using our zoom feature. 

 

 

If the article comes in several colours you can access the different versions by clicking on the top left. 

 

 

If you like the article, add it to your want list.
Please note this function is only available if you have created an account on the website. This way you can save your favourites long term. If you do not have an account, you can add the article directly to the basket and make a quick purchase but your selection will not be saved indefinitely. 

 

 

Once you have added the article, you can continue your visit through the website.

 

 

Your article will remain saved in the basket during your visit.

 

 

You can add other articles. Once your selection is complete, you can access your basket.

 

 

Your order summary will appear.
You can change it: to delete an article, enter « 0 » instead of « 1 » in the « quantity » column.
You have the option between adding a special offer code or estimating the postage before placing your order.

 

 

Then simply complete the different forms to settle your order details. If you do not yet have an account on the website, you will need to register. Otherwise, please enter your email address and your password to connect.

 

To register, you must enter your contact details on the following two forms. As you enter your information, it will be displayed to the right of the screen. You can access this information and change it at any point during the order. Once registered, you can skip these stages next time you buy on the website.

Once you have created your account, you will receive a confirmation email explaining to you the benefits associated with registering your contact details.
If you are the purchaser but you want the package to be sent to a third party address (for example, as a gift), you can enter a delivery address which is different from the invoicing address.

 

You have a delivery mode selection option. Also, if the product is a gift, it can be delivered to you in a gift pack, at no extra charge.

 

 

You have the option of using three payment methods: bank card, transfer or payment in instalments.

 

 

You will see a summary of your order before payment. You will be able to change it by accessing your basket.

 

 

Then simply input your bank details and validate!
You will receive your package within 24 and 72hrs, on working days, depending on the delivery mode chosen. 
Your transaction is secure. Your contact details will only circulate on the Internet network in encrypted form.

 

 

HAPPY SHOPPING!